traces websocket esigner error

How do I fix the Websocket error in traces?

To fix a Websocket error in TRACES, you can try these steps: 

  1. Uninstall the Java Utility and EmSigner
  2. Install JAVA 8 Update 162 64-bit version only
  3. Download TRACES Web Signer Setup V 2.0 setup file from TRACES
  4. Install DSC drivers on your computer
  5. Update your Chrome (if it is of Older version)
  6. Clear cache & cookies from your browser
  7. Run emsigner as a administrator
  8. Restart your PC
  9. Install both (32 bit and 64 bit) versions of Java Framework on their machine
  10. Go to Start-->Windows Defender Firewall
  11. In the left pane, click on "Allow a program through Windows Firewall"
  12. Check Port Number 1565 in the "Ports" column and check the sss firewall status whether its Allowed or not
You can download the WebSigner setup from your TRACES account.
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error in establishing connection with traces websocket esigner. please ensure that websigner setup is installed and service is running on your machine and there are no proxies enabled on the browser while doing dsc activities

To resolve an error in establishing a connection with Traces WebSocket Esigner, you can try these steps: 

  1. Uninstall the existing Java Utility, Emsigner, and MCA, GST.
  2. Install the latest Java 8 update 162 64-bit version.
  3. Download the latest Traces websigner 2.2.
  4. Run emsigner as an administrator.
  5. Restart your PC.
  6. Check the status of the websigner service.
  7. If the service is not running, start it and try again.
  8. Go to Start-->Windows Defender Firewall.
  9. In the left pane, click on "Allow a program through Windows Firewall".

You can also try these steps: 

  • Go to Control panel by pressing "Windows Key + R" or go to Run and type "Control".
  • Go to Java>Security and click on "Edit Site List".
  • Add the following URLs to the allow column:
    • http://120.0.0.1:1565
    • HTTP://120.0.0.1:1565
    • http://127.0.0.1:1565
    • http://127.0.0.1

some errors like port binding failed may not be assignable to a specific websocket

Here are some reasons why a port binding error may occur:
  • The IP address and/or port number is already in use by another process
  • The server doesn't have the necessary permissions to bind to the IP address and port number
  • The IP address or port number specified is invalid
  • The port you are using is defined in PORTRANGE
  • The started application name doesn't match the application name defined in the PORT statement

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